Stevens Point, WI – Ki Mobility is announcing that, effective April 20, 2015, Ki will be directly supporting our Canadian dealers. Our customer service team, training and the service tools currently available to our US dealers will now be available to you.
There are many steps to complete prior to this change over so please be patient as we work through them. In the meantime I though I would tell you what we do have planned and some steps you can complete now.
- We will be providing you with unique Canadian order forms and we will conduct all business with you in Canadian dollars. Quotes, Invoices and Payments.
- You will be able to utilize our online configurator and parts manual to process your own quotes and orders.
- We are employing Rick Nori and his sales reps from NuVision Rehab Group to represent us as independent agents. I know many of you know Rick and his excellent team. Welcome NuVision Rehab Group to the Ki Mobility Team!!
- No dealer in Canada is associated with NuVision. We have reviewed their ownership structure and any fears about supporting the competition or not treating all dealers fairly are unfounded. Rumor mongers will always be present with us, just know them for what they are…the problem, not the solution.
We are looking forward to working with all of you. More to come….
Douglas H. Munsey
President of Ki Mobility